Clearer Filter Feedback for Smarter Automations

Know exactly when—and why—a filter isn't working.

Whippy just made a crucial improvement to how filters behave when you're working with custom data like candidates, jobs, or employee records. This update ensures that filters give you clear error messages when something isn’t connected correctly—so you can fix it fast and trust your results.

What’s Changed?

Before, if a filter was applied using a custom resource (like "Candidate is Active") that wasn’t properly linked to your contacts, Whippy would simply ignore it—no warning, no message. The result? Confusion and inaccurate segments or sequences.

Now, the system will immediately show an error message when a filter references data that isn’t available or correctly connected.

🛑 No more silent failures.
✅ You get instant feedback on what’s broken and how to fix it.

Why This Matters

This update eliminates one of the most common causes of unexpected contact segment behavior and makes it easier for all users to build reliable, automation-ready filters.

Whether you're a recruiter, marketer, or operations manager, this change empowers you to:

🚫 Avoid silent errors when building filters with disconnected data

⚙️ Troubleshoot faster with real-time error visibility

🔁 Create better automations with valid, connected custom resources

👥 Support clients with confidence (especially for CS and onboarding teams)

More Reliable Contact Segments = Better Automation

Your filters are the foundation of everything—from SMS automations to agent routing and recruitment workflows.

This improvement ensures:

• Accurate data targeting
• Fewer failed sequences
• Higher confidence in your communication automations

Available Now

This update is live in all environments. Simply apply filters as usual—and if anything's disconnected or misconfigured, you'll see a clear error right away.

This small tweak brings big improvements in transparency, accuracy, and automation control for all Whippy users.