Universal Message Search Shows Results in Order
We've improved how you find the most relevant and recent conversations across all channels in Whippy.
What's New in Message Search
If you’ve ever used the “Search for anything” feature in Whippy and wondered why messages felt out of order, this update is for you.
Our latest fix to Universal Message Search resolves a bug that caused mismatched message order in search results. You’ll now see:
Most recent matching messages shown first, even when multiple appear in the same thread.
Conversations sorted by their latest relevant message, so the freshest content always rises to the top.
Chronological accuracy: messages from 2024 will no longer appear before 2025.
Why This Fix Matters
This enhancement ensures you're always seeing the most timely and contextually relevant results when searching across SMS, calls, voicemails, and AI chat history.
Whether you're revisiting client messages, following up on missed calls, or reviewing SMS conversations, your results now appear:
• In correct chronological order
• Prioritized by relevance and freshness
• Organized for fast scanning across multiple conversations
Now, searches feel sharper and more efficient. You’ll find results faster, encounter fewer irrelevant matches, and enjoy a smoother experience navigating your conversations across all channels in Whippy.