Filter Inbox by Users

27 Oct 2023

Jack Kennedy

We're thrilled to announce the latest enhancement to Whippy: the "User Inbox Filtering" feature. This addition revolutionizes how you interact with and manage user conversations, bringing efficiency and clarity to your communication workflow.

• User-Based Conversation Filters: Instantly filter conversations by the assigned user. This powerful tool allows you to view and manage discussions based on team member involvement, making tracking and overseeing conversations a breeze.
• Effortless Reassignment of Conversations: When a team member is out of the office or leaves the team, reassigning their conversations is now straightforward. Ensure continuous and seamless communication without any disruption.
• Enhanced Conversation Visibility: Gain a clear overview of user workload and conversation distribution. This visibility allows for balanced conversation assignments and ensures that no conversation is left unattended.
• Streamlined Communication Flow: By filtering and managing conversations effectively, the overall communication flow within your team is significantly improved, leading to increased productivity and better user experience.

The introduction of the "User Inbox Filtering" feature in Whippy is a game-changer, making conversation management more intuitive, organized, and efficient. Adapt to team changes swiftly and maintain impeccable communication standards with this innovative feature.