Changelog
Advanced Communication Preference Updates
We are excited to unveil our Advanced Communication Preference Updates for Whippy, providing you with more precise control over your communication settings. In the fast-evolving business communication landscape, having sophisticated preferences to manage unsubscribes is indispensable. With this update, you can now define the exact actions to be taken when a contact unsubscribes, offering a more personalized communication experience to your audience.
- Unsubscribe Options: If a contact decides to unsubscribe, you can now choose to opt them out of all future communications, allowing you to respect their preferences and maintain their trust.
- Specific Channel Opt-out: Alternatively, you have the option to only opt them out of the specific phone number or email address they're unsubscribing from. This flexibility allows you to maintain other channels of communication open for future interactions.
- Channel Type Opt-out: You can also decide to opt out contacts from a specific type of channel - such as SMS or Email - if they unsubscribe. This ensures that your audience only receives messages through their preferred channels, enhancing their customer experience.
- Flexible Settings: These advanced communication preference settings are adjustable at any time, giving you the freedom to adapt your communication strategy as needed.
- Intuitive Controls: Navigating and managing these preferences is made simple with our user-friendly interface, making it effortless to tailor your communication approach.
With Whippy's Advanced Communication Preference Updates, you now have the power to tailor your communication preferences precisely. This results in an enhanced customer experience, an increased level of respect for your contact's preferences, and a more effective communication strategy. Stay flexible, personalized, and respectful with Whippy.
Zapier Integration Update
We're thrilled to announce our new Zapier Integration Update for Whippy, designed to empower you with automation, offering you the ability to seamlessly connect Whippy with your favorite apps and streamline your workflows. With this integration, you can send messages, create contacts and leads, trigger campaigns, and add contacts to sequences, all automatically and effortlessly.
- Message Sending: With this integration, you can automate your messaging process. Send personalized SMS and Emails to your customers directly from your preferred apps without needing to manually log in to Whippy.
- Contact & Lead Creation: Create new contacts and leads in Whippy directly from your CRM or other apps, and ensure your customer information is consistently updated across all your tools.
- Campaign Triggering: Leverage the power of automation to trigger campaigns in Whippy based on events occurring in your other applications, ensuring your communications remain timely and relevant.
- Adding Contacts to Sequences: Automatically add new or existing contacts to your communication sequences in Whippy based on triggers set in your connected apps, enhancing your communication strategy and efficiency.
- Streamlined Workflows: Connect Whippy to hundreds of other apps via Zapier to streamline your workflows and create an interconnected ecosystem of applications that work together seamlessly.
- User-Friendly Integration: Enjoy an intuitive and easy-to-understand setup process with our new Zapier integration, simplifying the process of automating your communication workflows.
With Whippy's new Zapier Integration Update, you can automate your communication processes, connect your favorite apps, and keep your team efficient and effective. Stay ahead of the curve with Whippy, the software that evolves with your business needs.
Mobile Settings
We're delighted to introduce our latest Mobile Settings Update for Whippy, designed to provide you with greater flexibility and control over your communication settings, even when you're on the go. In today's fast-paced business world, being able to manage your settings from anywhere is essential. With this update, you can now modify your location, business hours, and automatic business hours responses directly from your mobile phone.
- Location Updates: Effortlessly update your business location from your mobile device, ensuring that your team and customers have access to accurate and up-to-date information.
- Business Hours Management: Adjust your business hours on the go, allowing you to quickly adapt to changing schedules and keep your team informed.
- Automatic Responses: Configure and update your automatic business hours responses from your mobile phone, providing prompt and accurate information to customers and partners.
- Increased Flexibility: Access and manage your settings from anywhere, enabling you to stay connected and in control even when you're away from your desk.
- User-Friendly Interface: Enjoy an intuitive and easy-to-navigate experience when updating your settings on your mobile device, streamlining the process for your convenience.
Stay connected and in control with Whippy's Mobile Settings Update, empowering you to manage your location, business hours, and automatic responses from anywhere, anytime.
Export Attachments
We're pleased to unveil Whippy's Attachments Export feature, designed to simplify and streamline the management of inbound attachments for your team. In an era where efficient information access and organization are crucial, this update allows you to filter inbound attachments by phone line and date range, and then download them into an Excel or CSV file, complete with contact data, dates, conversation links, and the attachments themselves.
- Flexible Filtering Options: Filter inbound attachments by phone line and date range, ensuring a focused and efficient export process tailored to your specific needs.
- Comprehensive Export Formats: Download all filtered attachments in either Excel or CSV format, providing you with versatile options to suit your team's preferences.
- Organized Contact Data: Access contact information, attachment dates, and conversation links within the exported file, enabling efficient and seamless data management.
- Time-Saving Convenience: Quickly retrieve and compile inbound attachments, saving your team valuable time and effort, while enhancing overall productivity.
- Streamlined User Experience: Enjoy an intuitive and user-friendly interface that makes the Attachments Export feature simple and easy to navigate.
Maximize your team's efficiency with Whippy's Attachments Export feature, enabling effortless management and organization of inbound attachments for better communication and data handling.
AirTable Extension
We're excited to present the new Airtable Extension for Whippy, designed to streamline your communication workflows and enhance collaboration. In a world where seamless data integration is key, this update allows Airtable users to send campaigns in Whippy directly from Airtable, utilizing our full range of campaign features without the need to download and upload data.
- Direct Campaign Creation: Create and send Whippy campaigns right from your Airtable workspace, eliminating the need for manual data transfers and simplifying your communication process.
- Full Feature Access: Enjoy all of Whippy's campaign features, including excluding contacts with open conversations, and more, directly within Airtable for a seamless experience.
- Efficient Data Management: Keep your data organized and up-to-date by using the Airtable Extension, eliminating the need to download and upload data between platforms.
- Improved Collaboration: Enhance teamwork by allowing users to collaborate on campaigns within a familiar Airtable environment, fostering better communication and decision-making.
- User-Friendly Integration: Experience a smooth and intuitive process when using the Airtable Extension, with clear instructions and an easy-to-navigate interface.
Transform your team's productivity with Whippy's Airtable Extension, enabling effortless campaign creation and management directly within Airtable for a more efficient and seamless workflow.