Advanced Communication Preference Updates

02 Jun 2023

We are excited to unveil our Advanced Communication Preference Updates for Whippy, providing you with more precise control over your communication settings. In the fast-evolving business communication landscape, having sophisticated preferences to manage unsubscribes is indispensable. With this update, you can now define the exact actions to be taken when a contact unsubscribes, offering a more personalized communication experience to your audience.

  • Unsubscribe Options: If a contact decides to unsubscribe, you can now choose to opt them out of all future communications, allowing you to respect their preferences and maintain their trust.
  • Specific Channel Opt-out: Alternatively, you have the option to only opt them out of the specific phone number or email address they're unsubscribing from. This flexibility allows you to maintain other channels of communication open for future interactions.
  • Channel Type Opt-out: You can also decide to opt out contacts from a specific type of channel - such as SMS or Email - if they unsubscribe. This ensures that your audience only receives messages through their preferred channels, enhancing their customer experience.
  • Flexible Settings: These advanced communication preference settings are adjustable at any time, giving you the freedom to adapt your communication strategy as needed.
  • Intuitive Controls: Navigating and managing these preferences is made simple with our user-friendly interface, making it effortless to tailor your communication approach.

With Whippy's Advanced Communication Preference Updates, you now have the power to tailor your communication preferences precisely. This results in an enhanced customer experience, an increased level of respect for your contact's preferences, and a more effective communication strategy. Stay flexible, personalized, and respectful with Whippy.