UI Update: Smarter Layout for Call Flow Settings

08 Aug 2025
Elizabeth Long
UI Update: Smarter Layout for Call Flow Settings

We've made a small but impactful update to the Call Flow configuration experience.

What’s New

Settings for:

  • Conference
  • Recording
  • Transcription
  • Ring Timeout

…are now shown above the Call Processor selection, instead of after it.

Why This Matters

  1. check

    Improves visibility: These key toggles are now easier to find — no matter which type of Call Processor you’re using.

  2. check

    Reduces setup errors: By showing important options earlier, it’s less likely that you’ll miss a setting during configuration.

  3. check

    Streamlines workflow: A cleaner setup flow means less guesswork and fewer clicks.

📌 Heads-up: This is a UX-only change. There’s no change to backend behavior or how calls are processed.