Exclude Contacts with Open Conversations from Campaigns

22 Apr 2022

We didn't publish many user-facing changes this week. The team is heads-down working on some pretty big updates right now. That said, we did publish one important update to our Campaigns Product...

Fixes & Improvements

  • Everyone hates it when they have a customer support ticket open with a company and suddenly they get hit with some marketing from the same brand. Today we made it easier to stop this from happening. All you have to do is check the "Exclude conversations with open conversations" when creating a new campaign and we will exclude contacts who are currently messaging a member of your team 🚀