Keyword Automations Improvements
13 Jan 2023

Jack Kennedy

With the release of our Keyword automations redesign, users can now create multiple variations of a keyword and then negate multiple versions of a keyword. This update allows for more flexibility and control in keyword trigger in Whippy.
Some benefits of this update include
The ability to create multiple variations of a keyword allows users to reach a wider audience by accounting for different ways that users may text in the same keyword.
The ability to negate keywords allows users to exclude certain keywords from triggering an automation, allowing users to fine-tune their campaigns and avoid sending unwanted messages.