Keyword Automations Improvements

13 Jan 2023

With the release of our Keyword automations redesign, users can now create multiple variations of a keyword and then negate multiple versions of a keyword. This update allows for more flexibility and control in keyword trigger in Whippy.

Some benefits of this update include

• The ability to create multiple variations of a keyword allows users to reach a wider audience by accounting for different ways that users may text in the same keyword.
• The ability to negate keywords allows users to exclude certain keywords from triggering an automation, allowing users to fine-tune their campaigns and avoid sending unwanted messages.