Link Click Automations

24 Feb 2023

We're excited to announce the launch of a powerful new feature for Whippy's automations product: link click triggers! With this new feature, you can now trigger automated actions based on when a contact clicks on a link in one of your campaigns. Here are some of the benefits that users can expect with the new link click triggers:

• Follow-up messages: You can now trigger a follow-up message when a contact clicks on a link in your campaign, helping you to engage with your audience and drive conversions.
• User assignments and notifications: With the ability to trigger user assignments and notifications, you can ensure that your team is always on top of your customer interactions and ready to respond to your customers' needs.
• Personalized experiences: The new link click triggers allow you to create more personalized experiences for your contacts, based on their interactions with your campaigns.

In addition to the new link click triggers, we're also excited to announce a new automated action type: conversation open/close triggers. With this new feature, you can now automate the opening and closing of conversations, helping you to manage your customer interactions more efficiently. Here are some of the benefits that users can expect with the new conversation open/close triggers:

• Efficient management of conversations: You can now automate the opening and closing of conversations, ensuring that your team is always focused on the most important interactions with your customers.
• Improved customer experiences: By automating the opening and closing of conversations, you can provide more timely and personalized responses to your customers, helping to improve their overall experience with your brand.
• Increased productivity: The new conversation open/close triggers help you to streamline your workflow and save time, so you can focus on what really matters - building relationships with your customers.