More Keyword Actions

06 May 2022

This week we added more improvements to our automation product. We have already seen some amazing use cases for our keyword feature with some businesses now automating 100s of messages a week and saving hours of their time on tedious follow-ups. If you want to learn how to leverage automation for your business reach out to the Whippy team or go ahead and test the product out in the dashboard.

Fixes & Improvements

  • Automatically opt-in and opt-out contacts with Keywords
  • Added more help videos for keywords and opt-outs
  • See conversation assigned events in the message ui
  • You can preview campaign responses on the campaigns analytics page
  • Campaign responses are now included with the analytics file export
  • Fixed a bug that would show an old contact in the inbox side panel when you changed between conversations
  • Fixed a bug that would cache an out automated messages in the actions message editor
  • Optimised our database queries to load data fast in the application
  • Fixed a bug that would hide the scheduled message button in certain conversations