New Campaign Analytics View

24 Jun 2022
Jack Kennedy
SMS campaign analytics dashboard displaying message delivery rates, response rates, link clicks, unsubscribes, and a detailed list of recipient responses with timestamps for campaign performance tracking

This week we launched a new campaign analytics layout. With this update, you will only see the data you need when you need it. For example, the link click tabs are hidden if your message did not contain links. As well to this we added the ability to sort by the response and response time, an enhanced failed messages view and the ability to tag or unsubscribe individual contacts.

Fixes & Improvements

  • New campaign analytics layout
  • Improved and more consistent search across conversations and contacts
  • Updated our invite email to support links on more email clients
  • Added more videos in the help section
  • Fixed a bug that made it appear like the web-chat profile picture did not update
  • Fixed a bug that made it look like the exact match setting in keywords had no value