Added: Unified User Avatars with Presence & Status

16 Jan 2026
Elizabeth Long
Unified User Avatars with Presence & Status - Image

User avatars were unified across Whippy to clearly show who is available, on a call, or away without opening user profiles.

How It Works

Whippy now displays a single, consistent user avatar everywhere the team collaborates.

  • Avatars show a profile photo when available or user initials when not.
  • A live presence indicator appears directly on avatars in conversations, assignments, activity logs, and tables.
  • Hovering over an avatar shows the user’s current status when enabled, including Available, On a Call, or Away, along with any custom emoji or status message.

Presence color legend:

  • Green indicates the user is available and online.
  • Orange indicates the user is currently on a call.
  • Grey indicates the user is away or offline.

This update applies automatically and does not require setup or configuration.

Why It Matters

Clear presence indicators reduce guesswork during collaboration.

  • Teams can route conversations and assign work faster.
  • Busy inboxes are easier to manage with immediate visibility into availability.
  • The interface stays consistent and easier to scan as teams grow.

This change improves day-to-day collaboration across Whippy while keeping the interface simple and predictable.