Textline Vs. heymarket
See how Textline compares to heymarket in terms of features and more
Book a DemoHow does Textline compare to heymarket?
Omni-Channel Inbox
Contacts & Custom Data Objects
Campaigns (Mass Messaging)
Basic Workflow Automation
Advanced Workflow Automation
Popular Add-ons
API & Developer Portal
ATS/CRM Integrations
Reporting & Analytics
Support & Permissions
Other Premium Products
*Last updated on 30 August 2024
Pros and Cons of Textline
Pros
- User-friendly interface: Many users find the platform easy to use, with a clean and intuitive layout.
- Security and compliance: HIPAA, SOC-2, TCPA compliant, with features like Sensitive Data Redaction.
Cons
- Limited automation: Some customers report a need for more robust automation capabilities.
- Occasional downtime: Reports of the platform freezing or experiencing downtime during busy periods.
- Limited early-hours support: Customer service availability starting at 9am PST may be inconvenient for businesses in other time zones.
- Search functionality: Some users find it difficult to search for past conversations and numbers.
Pros and Cons of heymarket
Pros
- Offers integrations with leading business apps, CRMs, and eCommerce platforms
- Established player in the two way sms space.
Cons
- Less advanced automation: Heymarket's automation capabilities are more limited compared to Whippy's complex, multi-step Workflow Automations
- Possible software glitches and downtime: Some users report issues with laggy performance and syncing problems
- Customer support concerns: Some users have reported issues with the quality and responsiveness of Heymarket's customer support
- Limited mobile app functionality: The mobile app is reported to have fewer capabilities compared to the browser version
Frequently Asked Questions
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