Textmagic Vs. TextUs

See how Textmagic compares to TextUs in terms of features and more.

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How does Textmagic compare to TextUs?

Textmagic LogoTextMagic Icon Logo
textus_logotextus-logo-small

Usage

Omni-Channel Inbox

Contacts & Custom Data Objects

Campaigns (Mass Messaging)

Basic Workflow Automation

Advanced Workflow Automation

Popular Add-ons

API & Developer Portal

ATS/CRM Integrations

Reporting & Analytics

Support & Permissions

Other Premium Products

*Last updated on 30 July 2024

Pros and Cons of Textmagic

Pros

  • TextMagic has been around since 2004 and has a lot of experience in the sms space.
  • TextMagic has a pay per text option which can be cost effective for smaller teams without a regular need for texting.

Cons

  • Outdated user interface: Some users report that the UI feels outdated, although it's still functional.
  • Mobile app limitations: The mobile app has fewer features compared to the web version.
  • Customer support issues: Some users have reported unresponsive customer service, though this isn't a universal experience.

Pros and Cons of TextUs

Pros

  • Mature service that has been around for a long time.
  • Relatively simple for small teams to use for manual one to one texting only

Cons

  • With Text Us customer communication is has highly manual, little automation or AI features.
  • The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
  • Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.

Frequently Asked Questions

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