How does Textmagic compare to Voxie?
Usage
Omni-Channel Inbox
Contacts & Custom Data Objects
Campaigns (Mass Messaging)
Basic Workflow Automation
Advanced Workflow Automation
Popular Add-ons
API & Developer Portal
ATS/CRM Integrations
Reporting & Analytics
Support & Permissions
Other Premium Products
*Last updated on 30 July 2024
Pros and Cons of Textmagic
Pros
- TextMagic has been around since 2004 and has a lot of experience in the sms space.
- TextMagic has a pay per text option which can be cost effective for smaller teams without a regular need for texting.
Cons
- Outdated user interface: Some users report that the UI feels outdated, although it's still functional.
- Mobile app limitations: The mobile app has fewer features compared to the web version.
- Customer support issues: Some users have reported unresponsive customer service, though this isn't a universal experience.
Pros and Cons of Voxie
Pros
- Focused on multi-location and franchise businesses
- Centralized opt-in/opt-out management for compliance
Cons
- Limited omni-channel capabilities: Primarily focuses on SMS, while Whippy offers a more comprehensive multi-channel approach including email and other messaging platforms
- Less advanced automation: May lack the complex, multi-step workflow automation that Whippy offers
- Narrower integration ecosystem: May have fewer integrations compared to Whippy's extensive options with CRMs, ATSs, and job boards
Frequently Asked Questions
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