Voxie Vs. TextUs

See how Voxie compares to TextUs in terms of features and more.

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How does Voxie compare to TextUs?

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Usage

Omni-Channel Inbox

Contacts & Custom Data Objects

Campaigns (Mass Messaging)

Basic Workflow Automation

Advanced Workflow Automation

Popular Add-ons

API & Developer Portal

ATS/CRM Integrations

Reporting & Analytics

Support & Permissions

Other Premium Products

*Last updated on 30 August 2024

Pros and Cons of Voxie

Pros

  • Focused on multi-location and franchise businesses
  • Centralized opt-in/opt-out management for compliance

Cons

  • Limited omni-channel capabilities: Primarily focuses on SMS, while Whippy offers a more comprehensive multi-channel approach including email and other messaging platforms
  • Less advanced automation: May lack the complex, multi-step workflow automation that Whippy offers
  • Narrower integration ecosystem: May have fewer integrations compared to Whippy's extensive options with CRMs, ATSs, and job boards

Pros and Cons of TextUs

Pros

  • Mature service that has been around for a long time.
  • Relatively simple for small teams to use for manual one to one texting only

Cons

  • With Text Us customer communication is has highly manual, little automation or AI features.
  • The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
  • Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.

Frequently Asked Questions

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