What are Whippy Credits?

Each SMS message containing approximately 160 characters or less, whether inbound or outbound, counts as 1 Credit.

Whippy does support sending larger amounts of text in a single message, but you will be charged a credit for every 160 approximate characters of text. For example, if you send a message that contains 400 characters of text, you will be charged 3 Credits. For a more detailed explanation please see the FAQ below.

Any MMS-supported media file—such as an image, document, PDF, etc.—whether inbound or outbound, counts as 2 Credits.

Each batch of 5 emails—sent or received—counts as 1 Credit. For example, if in one month you send and receive 1,252 emails, that will count as 126 Credits.

All credit allotment and overages are calculated by calendar month.

The above credit system applies to Whippy-hosted US/Canadian numbers or Whippy-provided local US/Canadian numbers.

Sending to or receiving from international recipients, toll-free numbers, or short codes is subject to higher credit usage (please inquire for more details).