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All-in-One Communication: Text, Voice & AI

Most businesses begin with a texting platform because SMS is one of the fastest and most reliable ways to reach customers. Over time, communication naturally expands, customers call with questions, voicemails stack up, and staff spend hours trying to manage conversations across different tools.

Whippy eliminates that complexity by uniting every major communication channel, SMS, VoIP calling, and AI-powered voice automation, into one seamless platform. Instead of logging into multiple systems and losing context between them, your team can manage everything from a single number and a single workspace.

Here's how Whippy brings the tools modern teams depend on together:

Texting Inbox: Scalable SMS & MMS for Teams

Text messaging is no longer just for reminders, it's where business happens. With Whippy's shared inbox, your entire team can send and receive SMS and MMS conversations in real time, collaborate on responses, and never worry about two people messaging the same customer at once.

• Work at scale: Send bulk campaigns or personalized one-to-one messages.
• Stay consistent: Use ready-made templates for outreach, confirmations, or reminders.
• Save time: Schedule follow-ups so no conversation is forgotten.
• Collaborate easily: Assign conversations, add internal comments, and keep full visibility across your team.

For industries like recruiting, real estate, and healthcare, this means faster outreach, fewer missed opportunities, and better customer engagement. A recruiter, for example, can send automated interview reminders via SMS, while a colleague sees the full conversation history before making a follow-up call.

Business Phone (VoIP): Calls and Texts on the Same Number

Customers value simplicity, they want the convenience of texting and calling the same number to connect with your business instantly. Whippy' cloud VoIP system makes that experience seamless, creating a smooth and professional way to stay connected.

Whippy lets your team make and receive calls from the same business number they already use for SMS. This creates a consistent, professional experience for customers while giving your team the flexibility to handle calls anywhere, whether at a desk, on mobile, or working remotely.

Key capabilities include:

• Smart call routing: Automatically send calls to the right person or department.
• Voicemail transcription: Read messages instantly instead of listening through long recordings
• Call logs and analytics: Track call history, duration, and outcomes in one place.
• Multi-device access: Answer calls on desktop, tablet, or mobile without missing a beat.

For teams in fast-paced industries like staffing or property management, this ensures that no lead, candidate, or client call ever goes unanswered. Instead of toggling between a phone system and a texting app, Whippy centralizes every interaction for better efficiency and accountability.

Voice AI: Your Always-On Virtual Assistant

Perhaps the most transformative part of Whippy is its built-in Voice AI, which acts like a 24/7 receptionist for your business. Instead of forcing staff to pick up every single call or risk sending customers to voicemail, Voice AI can answer in real time, day or night.

What can Whippy's Voice AI do?

• Answer calls immediately and greet customers with a professional, branded experience.
• Qualify leads automatically by asking screening questions and gathering key details.
• Book appointments or consultations directly into your workflow without staff involvement.
• Route calls intelligently to the right department or person based on customer needs.

For example, a recruiting firm can use Voice AI to pre-screen candidates after-hours, while a pharmacy can route calls about refills automatically, reducing the burden on front-desk staff. This doesn't just save time, it ensures customers always feel attended to, even when your team is busy or offline.

1. 

   SMS & MMS at scale

2. 

   Cloud VoIP calling on the same number

3. 

   AI-powered voice agent for 24/7 responsiveness

4. 

   One platform, one number, zero wasted effort

Whippy elevates business communication by uniting every core channel into a single, seamless platform. The result is quicker responses, streamlined workflows, and a consistently outstanding customer experience, delivered without the complexity of managing extra tools.