Question 1

Can Whippy replace both our texting and calling tools?

Accepted Answer

Yes. Whippy unifies SMS, MMS, and cloud VoIP calling in one platform, so you can manage texts and calls without switching apps. If your team currently uses Avochato for messaging and another system for calling, Whippy allows you to consolidate both into a single workspace.

Question 2

How easy is it to switch from Avochato to Whippy?

Accepted Answer

Most teams are fully set up within a few days. Your contacts, lists, templates, and numbers can be imported or ported quickly, and our onboarding team guides you through every step. There is no disruption to your existing customer communication during the transition.

Question 3

Does Whippy offer AI voice assistants?

Accepted Answer

Yes. Whippy includes AI-powered voice assistants that can answer calls, qualify leads, collect information, route conversations, and handle routine tasks automatically. This gives your team true 24/7 responsiveness without adding more staff.

Question 4

What about text automation?

Accepted Answer

Whippy offers advanced workflows for reminders, follow-ups, routing, surveys, review requests, and more. You can trigger automations from incoming messages, call outcomes, CRM data, or customer behavior, helping your team stay consistent and fast at scale.

Question 5

Is Whippy secure and compliant?

Accepted Answer

Yes. Whippy supports industry-level compliance needs including HIPAA-ready↗ communication for healthcare, audit logs for legal and financial services, permission controls, and secure data management. If your organization requires strict compliance, Whippy is built to support it.

Question 6

Can Whippy integrate with our CRM or ATS?

Accepted Answer

Whippy integrates with tools like HubSpot, Salesforce, Bullhorn, Avionté, Workday, and many others. You can also use Zapier or our API to connect custom systems or build tailored workflows.

Question 7

What channels does Whippy support?

Accepted Answer

Whippy supports SMS, MMS, VoIP calling, email notifications, AI-driven voice, and automated workflows. More channels can be added through integrations, depending on your tech stack.

Question 8

Will our phone numbers work with Whippy?

Accepted Answer

Yes. You can port existing numbers into Whippy or create new ones instantly. Toll-free, local area code, and high-volume business numbers are all supported.

Question 9

Is Whippy suitable for small teams?

Accepted Answer

Absolutely. While Whippy is built to support high-volume communication, small teams benefit from automation, unified calling and texting, and AI-assisted workflows just as much as larger organizations.

Question 10

How does Whippy pricing compare to Avochato?

Accepted Answer

Whippy often replaces multiple tools, texting, calling, automation, voice AI, so total software costs typically decrease. Plans are transparent and designed to scale with your needs. Contact our team for a customized comparison.

Question 11

Can I try Whippy before committing?

Accepted Answer

Yes. You can book a live demo, test key features, and see how Whippy fits into your workflows before making a decision.

Question 12

Can Whippy replace what we currently use Sense for?

Accepted Answer

Yes. Whippy covers everything most teams use Sense for today: messaging, automated outreach, AI-driven screening, and candidate matching. For teams with complex Sense Journeys, our onboarding team maps those rules directly into Whippy's workflow builder as part of your migration, so nothing gets left behind.

Question 13

How easy is it to switch from Sense to Whippy?

Accepted Answer

Most teams are up and running within a few weeks. The process is contacts and data import, porting or setting up phone numbers, turning on messaging and AI agents, then rebuilding your key workflows on Whippy's data model. Because Whippy's automation architecture works differently from Sense's Journeys, plan for some rework on your more complex automations rather than a straight copy-paste.

Question 14

Does Whippy offer AI voice agents like Sense's AI Interviewer?

Accepted Answer

Yes. Whippy's AI Recruiter engages applicants by voice or SMS, screens them against your actual job requirements, scores the interview, and syncs the results back to your ATS automatically.

Question 15

Can Whippy integrate with our ATS or CRM?

Accepted Answer

Yes. Whippy integrates with major staffing and recruiting platforms, including Avionté, Bullhorn, TempWorks, and Crelate, along with broader CRM and HR systems through its open API and webhooks.

Question 16

Is Whippy secure and compliant?

Accepted Answer

Yes. Whippy is SOC 2 audited, with the report available on request. Whippy's AI Recruiter also holds a Warden Assured bias-fairness certification from Warden AI, with results publicly viewable.

Question 17

What's the difference between Whippy's AI Recruiter and AI Receptionist?

Accepted Answer

AI Recruiter reaches out to applicants, conducts a structured screening interview, and scores them against your job criteria. AI Receptionist handles inbound calls: general questions, call-offs, payroll inquiries, and routing, whether or not the caller is a job applicant.

Question 18

Can we build custom data fields specific to our business?

Accepted Answer

Yes, without a set limit on the number of fields or object types. That data is shared across messaging, workflows, and the inbox, so a field you add once is usable everywhere in the platform.

Question 19

Does Whippy support multiple branches or locations?

Accepted Answer

Yes. Teams can route conversations by branch or location, assign numbers and users accordingly, and manage permissions across offices from one account.

Question 20

How does Whippy pricing compare to Sense?

Accepted Answer

Both platforms price based on usage and the modules you need, so the fairest comparison is a quote based on your specific volume and use case. Book a demo and we'll walk through pricing for your situation directly.

Question 21

Can I try Whippy before committing?

Accepted Answer

The best next step is booking a demo, where you can see the platform working against your own data and workflows before deciding.

Avochato Vs. Sense

Pros and Cons of Avochato

Pros

Cons

Pros and Cons of Sense

Pros

Cons