Text Request Vs. Textmagic

See how Text Request compares to Textmagic in terms of features and more.

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How does Text Request compare to Textmagic?

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*Last updated on 29 August 2024

Pros and Cons of Text Request

Pros

  • TextRequest is established in the SMS space and has been around for many years.
  • TextRequest is great for small teams who need manual 1-1 messaging and a payments integration.

Cons

  • Message organization issues. It can be difficult to fully close or archive messages that are no longer relevant.
  • Notification issues. Occasionally, message notifications can get lost or overlooked.
  • Poor mobile functionality. Some users report difficulty composing new messages to current clients on mobile devices

Pros and Cons of Textmagic

Pros

  • TextMagic has been around since 2004 and has a lot of experience in the sms space.
  • TextMagic has a pay per text option which can be cost effective for smaller teams without a regular need for texting.

Cons

  • Outdated user interface: Some users report that the UI feels outdated, although it's still functional.
  • Mobile app limitations: The mobile app has fewer features compared to the web version.
  • Customer support issues: Some users have reported unresponsive customer service, though this isn't a universal experience.

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