Text Request Vs. TextUs
See how Text Request compares to TextUs in terms of features and more.
Book a DemoHow does Text Request compare to TextUs?
*Last updated on 29 August 2024
Pros and Cons of Text Request
Pros
- TextRequest is established in the SMS space and has been around for many years.
- TextRequest is great for small teams who need manual 1-1 messaging and a payments integration.
Cons
- Message organization issues. It can be difficult to fully close or archive messages that are no longer relevant.
- Notification issues. Occasionally, message notifications can get lost or overlooked.
- Poor mobile functionality. Some users report difficulty composing new messages to current clients on mobile devices
Pros and Cons of TextUs
Pros
- Mature service that has been around for a long time.
- Relatively simple for small teams to use for manual one to one texting only
Cons
- With Text Us customer communication is has highly manual, little automation or AI features.
- The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
- Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.
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