Textline Vs. EZ Texting

See how Textline compares to EZ Texting in terms of features and more.

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How does Textline compare to EZ Texting?

Text Line LogoText Line Icon
EZ Texting Full LogoEZ Texting Icon Logo

Omni-Channel Inbox

Contacts & Custom Data Objects

Campaigns (Mass Messaging)

Basic Workflow Automation

Advanced Workflow Automation

Popular Add-ons

API & Developer Portal

ATS/CRM Integrations

Reporting & Analytics

Support & Permissions

Other Premium Products

*Last updated on 30 August 2024

Pros and Cons of Textline

Pros

  • User-friendly interface: Many users find the platform easy to use, with a clean and intuitive layout.
  • Security and compliance: HIPAA, SOC-2, TCPA compliant, with features like Sensitive Data Redaction.

Cons

  • Limited automation: Some customers report a need for more robust automation capabilities.
  • Occasional downtime: Reports of the platform freezing or experiencing downtime during busy periods.
  • Limited early-hours support: Customer service availability starting at 9am PST may be inconvenient for businesses in other time zones.
  • Search functionality: Some users find it difficult to search for past conversations and numbers.

Pros and Cons of EZ Texting

Pros

  • Established SMS marketing service with a focus on text messaging
  • Offers a "Start for Free" option with fast registration

Cons

  • Limited communication channels: Primarily focuses on SMS, while Whippy offers a more comprehensive omni-channel approach including SMS, email, and other messaging channels
  • Less advanced automation: EZ Texting's automation capabilities are more basic compared to Whippy's complex, multi-step Workflow Automations
  • Narrower integration ecosystem: While EZ Texting offers some integrations, Whippy provides a more extensive range of integrations with CRMs, ATSs, and industry-specific software
  • Potentially less flexible for diverse business needs: EZ Texting is more focused on SMS marketing, while Whippy offers a broader range of communication tools

Frequently Asked Questions

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