Textline Vs. Voxie

See how Textline compares to Voxie in terms of features and more.

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How does Textline compare to Voxie?

Text Line LogoText Line Icon
Voxie logoVoxie Icon Logo

Omni-Channel Inbox

Contacts & Custom Data Objects

Campaigns (Mass Messaging)

Basic Workflow Automation

Advanced Workflow Automation

Popular Add-ons

API & Developer Portal

ATS/CRM Integrations

Reporting & Analytics

Support & Permissions

Other Premium Products

*Last updated on 30 August 2024

Pros and Cons of Textline

Pros

  • User-friendly interface: Many users find the platform easy to use, with a clean and intuitive layout.
  • Security and compliance: HIPAA, SOC-2, TCPA compliant, with features like Sensitive Data Redaction.

Cons

  • Limited automation: Some customers report a need for more robust automation capabilities.
  • Occasional downtime: Reports of the platform freezing or experiencing downtime during busy periods.
  • Limited early-hours support: Customer service availability starting at 9am PST may be inconvenient for businesses in other time zones.
  • Search functionality: Some users find it difficult to search for past conversations and numbers.

Pros and Cons of Voxie

Pros

  • Focused on multi-location and franchise businesses
  • Centralized opt-in/opt-out management for compliance

Cons

  • Limited omni-channel capabilities: Primarily focuses on SMS, while Whippy offers a more comprehensive multi-channel approach including email and other messaging platforms
  • Less advanced automation: May lack the complex, multi-step workflow automation that Whippy offers
  • Narrower integration ecosystem: May have fewer integrations compared to Whippy's extensive options with CRMs, ATSs, and job boards

Frequently Asked Questions

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