Textmagic Vs. Textline for Staffing
See how Textmagic compares to Textline in terms of features and more
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Omni-Channel Inbox
Contacts & Custom Data Objects
Campaigns (Mass Messaging)
Basic Workflow Automation
Advanced Workflow Automation
Popular Add-ons
API & Developer Portal
ATS/CRM Integrations
Reporting & Analytics
Support & Permissions
Other Premium Products
*Last updated on 30 July 2024
Pros and Cons of Textmagic
Pros
- TextMagic has been around since 2004 and has a lot of experience in the sms space.
- TextMagic has a pay per text option which can be cost effective for smaller teams without a regular need for texting.
Cons
- Outdated user interface: Some users report that the UI feels outdated, although it's still functional.
- Mobile app limitations: The mobile app has fewer features compared to the web version.
- Customer support issues: Some users have reported unresponsive customer service, though this isn't a universal experience.
Pros and Cons of Textline
Pros
- User-friendly interface: Many users find the platform easy to use, with a clean and intuitive layout.
- Security and compliance: HIPAA, SOC-2, TCPA compliant, with features like Sensitive Data Redaction.
Cons
- Limited automation: Some customers report a need for more robust automation capabilities.
- Occasional downtime: Reports of the platform freezing or experiencing downtime during busy periods.
- Limited early-hours support: Customer service availability starting at 9am PST may be inconvenient for businesses in other time zones.
- Search functionality: Some users find it difficult to search for past conversations and numbers.
Frequently Asked Questions
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