TextUs Vs. Textmagic

See how TextUs compares to Textmagic in terms of features and more.

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How does TextUs compare to Textmagic?

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*Last updated on 12 September 2024

Pros and Cons of TextUs

Pros

  • Mature service that has been around for a long time.
  • Relatively simple for small teams to use for manual one to one texting only

Cons

  • With Text Us customer communication is has highly manual, little automation or AI features.
  • The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
  • Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.

Pros and Cons of Textmagic

Pros

  • TextMagic has been around since 2004 and has a lot of experience in the sms space.
  • TextMagic has a pay per text option which can be cost effective for smaller teams without a regular need for texting.

Cons

  • Outdated user interface: Some users report that the UI feels outdated, although it's still functional.
  • Mobile app limitations: The mobile app has fewer features compared to the web version.
  • Customer support issues: Some users have reported unresponsive customer service, though this isn't a universal experience.

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