FeaturesCall Recording

Call Recording

Every call, automatically recorded and ready to review, right inside Whippy. Play, download, and pair recordings with transcripts and AI-powered analysis, no manual setup required.

Screenshot of a call agent inbox showing a completed call with David Charles, including an AI-generated summary and audio playback

Important things get said on calls. Commitments, details, context, things your team needs to remember, reference, and act on. Call Recording captures every conversation automatically, so nothing gets lost and your team always has the full picture.

Whippy automatically records every business phone call and stores it directly in the conversation, ready to play, download, or review alongside the full contact history.

Dashboard showing 602 calls recorded, 38 hours captured, and 100% automatic handling, with a call log listing agent, sentiment, duration, and time

No need to remember every call. We'll do it for you.

Sales reps take dozens of calls a day. Support teams handle complex issues. Managers coach and review. Without recordings, critical details live only in someone's memory, or worse, nowhere at all. Call Recording gives your team a reliable, searchable record of every interaction, without any extra steps.

Recordings Live Inside the Conversation

Every recording is automatically attached to the contact's conversation in Whippy. No separate system, no manual uploads. Open the conversation, find the call, hit play.

Play or Download Anytime

Listen to any recording directly in the browser, or download it as a file for training, compliance, or dispute review. Your call history is always accessible, always organized.

Call recording player showing a completed agent call marked Positive, with an open options menu for download, captions, and playback speed

Full Call Details in One View

Alongside each recording, Whippy shows you everything that matters, call direction, duration, which team member or AI agent handled it, channel, and status. No digging through logs.

Completed call marked Positive with an AI-generated summary confirming David's appointment and next steps to verify the visit and notify him of any changes

Pair with Transcripts and AI Analysis

Call Recording works hand in hand with Call Transcription and AI-powered call analysis. Read what was said, search by topic, and surface insights without listening to hours of audio.

Chat showing a question about David's arrival time answered by an AI Answer citing the call transcript, stating he will arrive around 9:30 AM at the 2:15 mark
Demo Section Background

Nothing said gets lost. Everything gets found.

Try Call Recording in Whippy or Book a Demo

Frequently Asked Questions