Multilingual
Communicate with every contact in their language, automatically, across voice, SMS, email, and chat.
Your customers don't all speak the same language. And your team shouldn't have to manage translations manually. Whippy's multilingual capabilities let your AI agents detect and switch languages mid-conversation, send campaigns in each contact's preferred language, and translate incoming messages in real time, so language is never a barrier.
Whippy supports multilingual communication across every channel, with AI agents that detect and adapt to any language automatically, without any manual intervention.
One agent, every language, detected automatically
Most platforms require a separate agent for each language. Whippy's AI agents support multi-language mode, detecting the caller's language mid-conversation and switching instantly. When a caller shifts from English to Spanish, Whippy shifts with them. No setup per language. No separate workflows. Just one agent that works for everyone.
Detects the Shift, So You Don't Have To
When the language changes mid-call, Whippy surfaces a real-time "Language Detection" confirmation, so your team always knows what's happening, and the agent never misses a beat.
AI Agents Speak the Contact's Language
Voice AI and SMS AI agents adapt to each contact's language automatically. The moment a language is set, the agent switches, no reconfiguration, no delays.
Send Campaigns in Every Contact's Language
Each contact has a preferred language setting. Campaigns and automated messages automatically use the localized version of each template, so every contact receives communication in their language, at scale, without manual effort.
Real-Time Translation for Your Team
Your team can keep writing in English. Whippy translates incoming messages in real time, so your team always has full context, regardless of what language the contact is using.
Break the language barrier. See Multilingual in action.
Try Multilingual in Whippy or Book a Demo
Frequently Asked Questions