FeaturesSMS Translations

SMS Translations

Whippy automatically translates inbound and outbound SMS at scale, so your team can support anyone, anywhere.

Auto-translation feature UI showing Spanish-to-English language toggle with message “¿El puesto de forklift sigue disponible?” translated to “Is the forklift role still available?”

Language shouldn’t be a barrier to communication. Whether you’re supporting patients, recruiting workers, or running large SMS campaigns, customers respond better when they can speak in the language they’re most comfortable with.

SMS Translation makes every conversation seamless, automatically translating messages both ways so your team can reach more people and deliver better service.

Illustration of a central messaging platform distributing communication from the U.S. to multiple languages, with connected flags representing China, Brazil, Spain, and France, symbolizing global message translation and outreach.

Serve every community, instantly and accurately

Calling someone who doesn’t speak your language is difficult, but texting gives you a powerful advantage.

With automatic SMS translation, you can connect with multilingual customers, deliver updates, and resolve issues faster, without needing bilingual staff on every shift.

For many businesses, this unlocks entirely new communities and dramatically improves engagement.

Automatic Translation (Inbound & Outbound)

Whippy automatically detects the customer’s preferred language and translates messages in real time, both what you send and what they reply back.
Nothing extra to click.

No separate UI. It “just works.”

Auto-translation chat interface detecting Spanish, showing inbound message “¿El puesto de forklift sigue disponible?” translated to “Is the forklift role still available?” and an English reply automatically translated back into Spanish for the user.

Mass Message Translation

Send a campaign in English, and every recipient receives it in their own language.

  • French → French
  • Spanish → Spanish
  • English → English

You write once, Whippy personalizes it for everyone.

Global messaging illustration showing a single message, “Hi, how are you?”, automatically translated into multiple languages (Spanish, French, Chinese, Arabic, Portuguese, Indonesian, and Ukrainian), with country flags representing multilingual communication.

Store Languages & Reuse Them Anywhere

Once a contact’s language is known, Whippy stores it for:

  • future translations
  • your CRM or ATS
  • your SMS workflows
  • voice AI (speak in the right language automatically)
  • API calls

No need to ask twice.

Contact profile card for David Charles showing stored user details, including country set to Argentina and preferred language set to Spanish, illustrating saved language preferences for personalized messaging.

Manual or API-Driven Language Selection

You can:

  • manually assign a language
  • let the system auto-detect
  • or pass the language via API from your database

Perfect for complex recruiting systems, healthcare CRMs, and large enterprise workflows.

User interface for selecting a language source, showing options for Auto detect, Manual (selected), and API field, with a dropdown menu displaying English, Spanish, and French language choices.

Fully Translated Workflows

Any automated SMS sequence, onboarding flow, or drip campaign can run in the customer’s language the entire time. Zero extra setup.

Illustration of AI-powered language translation at the center connecting to multiple communication channels including messaging, automation, integrations, and workflows, representing fully translated omnichannel communication systems
Demo Section Background

Reach every customer — in the language they trust.

Try SMS Translation in Whippy or Book a Demo to see how multilingual communication can unlock new communities, improve engagement, and grow your business.