How Link Staffing Cut Interview Costs by 95% with AI Recruiters

The Challenge

Link Staffing came to Whippy facing two major issues: a high volume of missed calls—especially after hours—and too few applicants being screened in a timely manner. By the time recruiters followed up, many top candidates had already taken other jobs.

They needed a scalable way to screen every applicant immediately, without overwhelming their internal team, and to ensure every inbound call became a productive interaction.

The Solution

Whippy's AI-powered virtual recruiters were deployed across both outbound and inbound workflows to automate engagement, screening, and follow-up—seamlessly across voice and SMS, and in multiple languages.

Outbound Automation:

• When candidates applied via Indeed or Link’s website, Whippy engaged instantly
• Applications were captured in TempWorks
• Applicants received a real-time SMS notifying them that an AI recruiter was calling
• The AI recruiter called immediately in the applicant’s preferred language
• If unanswered, automated follow-up texts were sent
• Interviews were scored, recorded, and synced directly into TempWorks

“We’re not just reaching people faster—our AI recruiters are asking the right questions, for the right job, in the right language. That’s the game changer.”

Faruk Mujezinovic

COO, Link Staffing

Inbound Automation:

• Whippy was integrated into Link’s IVR system
• If a call rang 4–5 times without pickup, it routed to the AI recruiter
• After-hours callers were offered the option to complete a screening interview immediately
• The virtual recruiter could also handle FAQs and general inquiries
• All conversations were transcribed, scored, and pushed into TempWorks

Smart Interviewing Built Into TempWorks:

Whippy synced directly with TempWorks, allowing interviews to be tailored to the job the applicant applied for. Recruiters could edit question flows as needed, but most were auto-generated based on the job description. Notes, scores, transcripts, and audio recordings were written back into the ATS—eliminating manual entry.

The Results

Transparent pricing was key. Link only pays for successful interviews—not per dial, per minute, or per placement. Competing models made budgeting unpredictable. Whippy’s "pay-only-when-it-works" model sealed the deal.

“It’s not just that it’s faster or better—it’s predictable. We only pay when it works. That made the decision really easy for us.”

Faruk Mujezinovic

COO, Link Staffing

What’s Next

Link Staffing is now expanding Whippy’s AI recruiters to include attendance call automation. The goal: use AI to log absences or injuries in TempWorks and eliminate even more manual coordination.

Why It Worked

Whippy delivered a full-cycle automation system:

1. 

   Outbound and inbound coverage

2. 

   Multilingual engagement

3. 

   Tailored job-specific interviews

4. 

   Omnichannel follow-up via voice and SMS

5. 

   Seamless TempWorks integration

Whippy replaced the manual screening grind with an always-on, fully integrated virtual recruiter—designed for speed, savings, and scale.