TextUs Alternative
Thinking beyond TextUs? Discover why growing teams choose Whippy as the best alternative to TextUs for texting, calling, and voice automation—all in one platform.
For years, TextUs has been a go-to solution for business texting, offering reliable SMS capabilities for companies that want a quick and easy way to connect with clients. But as organizations grow, their communication needs become far more complex. Teams often realize they need more than texting—they require calling features for live conversations, automation to save time, compliance tools for regulated industries, and intelligent systems that reduce the manual workload.
That’s where Whippy becomes the natural next step. Instead of forcing teams to juggle multiple disconnected apps—one for texting, one for VoIP calling, another for call automation, and yet another for compliance—Whippy combines everything into a single workspace. With texting, cloud-based VoIP, and AI-powered voice assistants in one platform, teams gain the ability to:
Streamline communication across every channel.
Automate repetitive tasks like follow-ups, reminders, and call handling.
Stay connected with clients and prospects around the clock—without hiring more staff.
Reduce tool fatigue and save money by consolidating systems.
While TextUs is focused on texting, Whippy empowers teams to consolidate communication and automation into one seamless workspace—eliminating the need for multiple disconnected tools.
Whippy vs TextUs: A Clear Comparison
Usage
Omni-Channel Inbox
Contacts & Custom Data Objects
Campaigns (Mass Messaging)
Basic Workflow Automation
Advanced Workflow Automation
Popular Add-ons
API & Developer Portal
ATS/CRM Integrations
Reporting & Analytics
Support & Permissions
Other Premium Products
What is Whippy
Whippy is more than just another communication tool—it's the infrastructure for smarter business conversations. Growing teams often struggle with slower response times, tool overload, and inconsistent customer experiences. Whippy solves these challenges by streamlining communication, helping organizations respond faster, simplify workflows, and scale without added complexity.
The result is measurable impact:
Faster engagement with candidates, patients, or clients across the channels they prefer.
Reduced costs and tool fatigue by consolidating communication into a unified workspace.
Consistent customer touchpoints with one business number for both calls and texts.
Around-the-clock responsiveness powered by built-in AI voice assistants.
Compliance and security that allow even highly regulated industries to communicate confidently.
For recruiters, this means connecting with top talent before competitors do. For pharmacies, it means fewer missed refills. For real estate agents, it's about responding quickly to hot leads. In short, Whippy helps fast-moving teams serve customers better while working more efficiently.
Why Growing Teams Choose Whippy Over TextUs
As businesses scale, communication needs go beyond simple texting. More customers to engage, higher expectations for response times, stricter compliance requirements, and the risk of juggling too many tools all create friction. TextUs works well for basic SMS, but teams quickly realize a texting-only platform can’t keep up with these demands. That’s why so many organizations turn to Whippy.
Whippy helps companies consolidate their entire communication stack—texting, calling, and AI voice automation—into one streamlined system. Instead of pairing TextUs with separate apps for phone calls, automation, or compliance, everything happens inside Whippy’s shared workspace where the entire team can collaborate in real time.
The benefits go far beyond efficiency. Automations handle repetitive tasks like reminders, follow-ups, and inbound call routing. AI-powered voice assistants give businesses around-the-clock responsiveness, so customers always get answers without adding more staff. And with built-in compliance tools, industries like healthcare, law, and finance can communicate securely and confidently—something SMS-only tools can’t fully deliver.
For growing teams moving beyond TextUs, the outcome is clear: Whippy creates a smarter, more connected communication workflow that scales with your business. You don’t just send messages—you deliver faster service, build stronger relationships, and grow without adding unnecessary overhead.
We’re not just reaching people faster—our AI recruiters are asking the right questions, for the right job, in the right language. That’s the game changer
Faruk Mujezinovic
Coo, Link Staffing
Below are snapshots of the inbox experience in Whippy and TextUs, showing how each business messaging platform approaches conversations:
TextUs presents an SMS inbox modeled after email. Conversations appear as threaded text messages, making it simple to reply, assign, and track interactions. This familiar design works well for companies using a business texting platform primarily for one-to-one communication.
Whippy, on the other hand, delivers a modern, streamlined team messaging inbox designed for scalability. The interface organizes both calls and texts clearly, while the navigation connects to broader capabilities such as Sequences, Agents, Automations, Reviews, and Reports—bringing texting, calls, and automation into one unified communication platform.
The SMS campaign builder provides another glimpse into how the platforms differ in flexibility and scale:
The TextUs SMS campaign builder focuses on simplicity. Teams can enter a campaign title, draft up to three messages, and send them to a list of recipients. It’s straightforward and effective for basic announcements or short-term outreach.
Whippy takes a more structured approach with a guided campaign management system. Each step—audience selection, message creation, scheduling, and automations—is clearly defined, giving teams more control and flexibility. This makes Whippy better suited for businesses running larger-scale campaigns that demand tracking, optimization, and automation.
Across both inbox and campaign views, the difference is clear: TextUs prioritizes simplicity, while Whippy provides a comprehensive business texting and communication platform built to scale with growing teams.
All-in-One Communication: Text, Voice & AI
Most businesses begin with a texting platform because SMS is one of the fastest and most reliable ways to reach customers. Over time, communication naturally expands—customers call with questions, voicemails stack up, and staff spend hours trying to manage conversations across different tools.
Whippy eliminates that complexity by uniting every major communication channel—SMS, VoIP calling, and AI-powered voice automation—into one seamless platform. Instead of logging into multiple systems and losing context between them, your team can manage everything from a single number and a single workspace.
Here's how Whippy brings the tools modern teams depend on together:Texting Inbox: Scalable SMS & MMS for Teams
Text messaging is no longer just for reminders—it's where business happens. With Whippy's shared inbox, your entire team can send and receive SMS and MMS conversations in real time, collaborate on responses, and never worry about two people messaging the same customer at once.
Work at scale: Send bulk campaigns or personalized one-to-one messages.
Stay consistent: Use ready-made templates for outreach, confirmations, or reminders.
Save time: Schedule follow-ups so no conversation is forgotten.
Collaborate easily: Assign conversations, add internal comments, and keep full visibility across your team.
For industries like recruiting, real estate, and healthcare, this means faster outreach, fewer missed opportunities, and better customer engagement. A recruiter, for example, can send automated interview reminders via SMS, while a colleague sees the full conversation history before making a follow-up call.
Explore Whippy's inboxBusiness Phone (VoIP): Calls and Texts on the Same Number
Customers value simplicity—they want the convenience of texting and calling the same number to connect with your business instantly. Whippy' cloud VoIP system makes that experience seamless, creating a smooth and professional way to stay connected.
Whippy lets your team make and receive calls from the same business number they already use for SMS. This creates a consistent, professional experience for customers while giving your team the flexibility to handle calls anywhere—whether at a desk, on mobile, or working remotely.
Key capabilities include:
Smart call routing: Automatically send calls to the right person or department.
Voicemail transcription: Read messages instantly instead of listening through long recordings
Call logs and analytics: Track call history, duration, and outcomes in one place.
Multi-device access: Answer calls on desktop, tablet, or mobile without missing a beat.
For teams in fast-paced industries like staffing or property management, this ensures that no lead, candidate, or client call ever goes unanswered. Instead of toggling between a phone system and a texting app, Whippy centralizes every interaction for better efficiency and accountability.
Learn more about Whippy VoIPVoice AI: Your Always-On Virtual Assistant
Perhaps the most transformative part of Whippy is its built-in Voice AI, which acts like a 24/7 receptionist for your business. Instead of forcing staff to pick up every single call or risk sending customers to voicemail, Voice AI can answer in real time—day or night.
What can Whippy's Voice AI do?Answer calls immediately and greet customers with a professional, branded experience.
Qualify leads automatically by asking screening questions and gathering key details.
Book appointments or consultations directly into your workflow without staff involvement.
Route calls intelligently to the right department or person based on customer needs.
For example, a recruiting firm can use Voice AI to pre-screen candidates after-hours, while a pharmacy can route calls about refills automatically, reducing the burden on front-desk staff. This doesn't just save time—it ensures customers always feel attended to, even when your team is busy or offline.
Explore Voice AI- SMS & MMS at scale
- Cloud VoIP calling on the same number
- AI-powered voice agent for 24/7 responsiveness
- One platform, one number, zero wasted effort
Whippy elevates business communication by uniting every core channel into a single, seamless platform. The result is quicker responses, streamlined workflows, and a consistently outstanding customer experience—delivered without the complexity of managing extra tools.
Built for Fast-Moving Teams
Every industry faces unique communication challenges—whether it's recruiters racing to reach candidates, pharmacies managing refills securely, or healthcare teams reducing no-shows. Whippy brings texting, calling, and AI together in a unified workspace, equipping fast-moving organizations with the tools to stay responsive, efficient, and compliant.
Recruiting & Staffing
Speed is everything in recruiting. Whippy helps agencies automate outreach, pre-screen candidates with Voice AI, and sync activity with their ATS—saving hours of manual work while improving placement rates.
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Pharmacy
Pharmacies rely on fast, reliable communication to keep patients safe. Whippy streamlines refill reminders, prescription confirmations, and patient calls while ensuring HIPAA compliance and secure messaging.
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Real Estate
Real estate agents thrive on responsiveness but often juggle too many tools. Whippy centralizes calls, texts, and follow-ups on one number so agents can qualify leads, confirm showings, and stay connected with clients seamlessly.
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Law Firms
Law firms need secure and efficient intake processes. Whippy simplifies client communication through SMS and voice while maintaining compliance, reducing admin work, and improving client experiences from first contact.
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Healthcare
Missed appointments and overloaded staff are common healthcare challenges. With HIPAA-compliant texting and Voice AI, Whippy automates reminders, confirmations, and routine calls so providers can focus on patient care.
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Across Every Industry
Whippy adapts to businesses of all kinds—from finance and medical practices to veterinary care, contractors, plumbing, and beyond. Want to see how different industries use texting, calling, and AI to stay connected?
Explore more on our blog
I'm capturing the buyers that are interested in that particular asset, it might be 10, other times it might be 200 people. I'm taking that intent data and pushing that to Whippy and sending a targeted message like “Hey David, I saw you looked at our Holiday Inn Express property, do you have any questions?” It's a lot more targeted and effective.
David Altman
First Vice President Investments | Marcus & Millichap Fort Lauderdale, FL
Pros and Cons of Whippy
Pros
- Whippy is an all-in-one communication and automation platform, eliminating the need for multiple solutions. It allows teams to manage calls, texts, and emails in one place.
- Whippy integrates manual, automated, and AI communication, reducing the need to manage separate tools for workflows and two-way texting.
- Whippy offers an advanced mobile experience, enabling users to send 1-on-1 messages, search contacts, review message history, create marketing campaigns, and manage sales sequences—all while on the go.
- Whippy provides deep integrations with other systems and offers a robust API, making it easy for developers to sync Whippy with various tools.
Cons
- Whippy is relatively new in the customer communication and automation space.
- Whippy may not be ideal for very small teams or solo businesses that engage in limited customer communication.
Pros and Cons of TextUs
Pros
- Mature service that has been around for a long time.
- Relatively simple for small teams to use for manual one to one texting only
Cons
- With Text Us customer communication is has highly manual, little automation or AI features.
- The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
- Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.
How It Works
Switching to Whippy is designed to be fast, simple, and frustration-free. Here's the typical journey new customers take:
Import contacts and past messages
Bring your existing data into Whippy so your team has the full context from day one.
Port your number or choose a new one
Keep your existing business identity or start fresh with a dedicated Whippy number.
Launch SMS, VoIP, and Voice AI—instantly included
Every Whippy plan gives you access to all three communication channels from the start.
Set up automations and routing
Streamline outreach, automate reminders, and ensure calls are always routed to the right person.
Go live with expert onboarding help
Our specialists guide you through the setup and provide hands-on training so your team can hit the ground running.
Ready to Upgrade?
Your customers expect fast, reliable, and seamless communication—whether by text, phone call, or voice automation. If you’ve outgrown TextUs, Whippy helps you deliver faster, smarter communication—all from one platform.
With Whippy, you don’t just add another tool—you replace tool overload with a smarter, simpler way to connect.
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