Question 1

How is Whippy different from Heymarket?

Accepted Answer

Whippy goes beyond messaging. It combines SMS, MMS, VoIP calling, shared inboxes, workflow automation, and AI voice agents into one unified platform. Teams choose Whippy when they want to replace multiple tools — not just upgrade their texting software.

Question 2

Does Whippy include calling or is it only for texting?

Accepted Answer

Whippy includes a full cloud VoIP phone system with call routing, call recording, voicemail, and AI-powered call answering. You can text and call from the same number, something Heymarket does not offer.

Question 3

Can Whippy automate my follow-ups and customer workflows?

Accepted Answer

Yes. Whippy includes advanced workflows for automated reminders, drip sequences, lead qualification, after-hours responses, and multi-step routing. These automations help teams reduce manual work and maintain fast response times.

Question 4

Is Whippy better for large teams or high-volume outreach?

Accepted Answer

Whippy is built for scale. It supports mass messaging, segmented campaigns, shared inbox collaboration, templates, and automated triggers, all designed for teams with high communication volume across multiple channels.

Question 5

What industries get the most value from Whippy?

Accepted Answer

Organizations in staffing, healthcare, real estate, home services, automotive, legal, and education benefit most. These teams rely on fast outreach, high-volume communication, and both texting + calling to operate efficiently.

Question 6

Does Whippy integrate with CRM or ATS systems?

Accepted Answer

Yes. Whippy integrates with major platforms like Salesforce, HubSpot, Zoho, Bullhorn, Crelate, Greenhouse, and others. We also offer an API and developer tools for custom integrations or workflow automation.

Question 7

Is Whippy compliant with 10DLC and messaging regulations?

Accepted Answer

Whippy supports full 10DLC registration, automated compliance checks, opt-out handling, and message auditing to maintain high deliverability and meet carrier and regulatory requirements.

Question 8

Can I import my existing contacts and templates from Heymarket?

Accepted Answer

Yes. You can migrate contacts, templates, tags, and other communication data into Whippy. Our team helps ensure a smooth transition without downtime.

Question 9

Does Whippy support shared inboxes for teams?

Accepted Answer

Absolutely. Whippy includes shared inboxes with assignments, notes, activity tracking, and permissions, allowing teams to collaborate without message overlap or missed conversations.

Question 10

Will Whippy reduce the number of tools my team uses?

Accepted Answer

For many teams, yes. Whippy replaces the combination of Heymarket + a VoIP phone system + workflow automation tools, reducing software costs and simplifying workflows.

Question 11

What pricing options does Whippy offer?

Accepted Answer

Whippy offers flexible plans based on team size and communication needs. Because it consolidates multiple tools, most organizations lower their total communication spend by switching.

Question 12

Is Whippy a good fit for small teams?

Accepted Answer

Whippy is ideal for teams that need more than basic texting, especially those handling high call volume, after-hours communication, or multi-step workflows. For very small businesses with simple needs, a basic SMS-only tool may suffice, but growing teams gain significant value from Whippy’s all-in-one capabilities.

Question 13

Can Whippy replace what we currently use Sense for?

Accepted Answer

Yes. Whippy covers everything most teams use Sense for today: messaging, automated outreach, AI-driven screening, and candidate matching. For teams with complex Sense Journeys, our onboarding team maps those rules directly into Whippy's workflow builder as part of your migration, so nothing gets left behind.

Question 14

How easy is it to switch from Sense to Whippy?

Accepted Answer

Most teams are up and running within a few weeks. The process is contacts and data import, porting or setting up phone numbers, turning on messaging and AI agents, then rebuilding your key workflows on Whippy's data model. Because Whippy's automation architecture works differently from Sense's Journeys, plan for some rework on your more complex automations rather than a straight copy-paste.

Question 15

Does Whippy offer AI voice agents like Sense's AI Interviewer?

Accepted Answer

Yes. Whippy's AI Recruiter engages applicants by voice or SMS, screens them against your actual job requirements, scores the interview, and syncs the results back to your ATS automatically.

Question 16

Can Whippy integrate with our ATS or CRM?

Accepted Answer

Yes. Whippy integrates with major staffing and recruiting platforms, including Avionté, Bullhorn, TempWorks, and Crelate, along with broader CRM and HR systems through its open API and webhooks.

Question 17

Is Whippy secure and compliant?

Accepted Answer

Yes. Whippy is SOC 2 audited, with the report available on request. Whippy's AI Recruiter also holds a Warden Assured bias-fairness certification from Warden AI, with results publicly viewable.

Question 18

What's the difference between Whippy's AI Recruiter and AI Receptionist?

Accepted Answer

AI Recruiter reaches out to applicants, conducts a structured screening interview, and scores them against your job criteria. AI Receptionist handles inbound calls: general questions, call-offs, payroll inquiries, and routing, whether or not the caller is a job applicant.

Question 19

Can we build custom data fields specific to our business?

Accepted Answer

Yes, without a set limit on the number of fields or object types. That data is shared across messaging, workflows, and the inbox, so a field you add once is usable everywhere in the platform.

Question 20

Does Whippy support multiple branches or locations?

Accepted Answer

Yes. Teams can route conversations by branch or location, assign numbers and users accordingly, and manage permissions across offices from one account.

Question 21

How does Whippy pricing compare to Sense?

Accepted Answer

Both platforms price based on usage and the modules you need, so the fairest comparison is a quote based on your specific volume and use case. Book a demo and we'll walk through pricing for your situation directly.

Question 22

Can I try Whippy before committing?

Accepted Answer

The best next step is booking a demo, where you can see the platform working against your own data and workflows before deciding.

heymarket Vs. Sense

Pros and Cons of heymarket

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Cons

Pros and Cons of Sense

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Cons