heymarket Vs. Textline

See how heymarket compares to Textline in terms of features and more.

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How does heymarket compare to Textline?

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Omni-Channel Inbox

Contacts & Custom Data Objects

Campaigns (Mass Messaging)

Basic Workflow Automation

Advanced Workflow Automation

Popular Add-ons

API & Developer Portal

ATS/CRM Integrations

Reporting & Analytics

Support & Permissions

Other Premium Products

*Last updated on 27 August 2024

Pros and Cons of heymarket

Pros

  • Offers integrations with leading business apps, CRMs, and eCommerce platforms
  • Established player in the two way sms space.

Cons

  • Less advanced automation: Heymarket's automation capabilities are more limited compared to Whippy's complex, multi-step Workflow Automations
  • Possible software glitches and downtime: Some users report issues with laggy performance and syncing problems
  • Customer support concerns: Some users have reported issues with the quality and responsiveness of Heymarket's customer support
  • Limited mobile app functionality: The mobile app is reported to have fewer capabilities compared to the browser version

Pros and Cons of Textline

Pros

  • User-friendly interface: Many users find the platform easy to use, with a clean and intuitive layout.
  • Security and compliance: HIPAA, SOC-2, TCPA compliant, with features like Sensitive Data Redaction.

Cons

  • Limited automation: Some customers report a need for more robust automation capabilities.
  • Occasional downtime: Reports of the platform freezing or experiencing downtime during busy periods.
  • Limited early-hours support: Customer service availability starting at 9am PST may be inconvenient for businesses in other time zones.
  • Search functionality: Some users find it difficult to search for past conversations and numbers.

Frequently Asked Questions

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