heymarket Vs. TextUs

See how heymarket compares to TextUs in terms of features and more.

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How does heymarket compare to TextUs?

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textus_logotextus-logo-small

Usage

Omni-Channel Inbox

Contacts & Custom Data Objects

Campaigns (Mass Messaging)

Basic Workflow Automation

Advanced Workflow Automation

Popular Add-ons

API & Developer Portal

ATS/CRM Integrations

Reporting & Analytics

Support & Permissions

Other Premium Products

*Last updated on 27 August 2024

Pros and Cons of heymarket

Pros

  • Offers integrations with leading business apps, CRMs, and eCommerce platforms
  • Established player in the two way sms space.

Cons

  • Less advanced automation: Heymarket's automation capabilities are more limited compared to Whippy's complex, multi-step Workflow Automations
  • Possible software glitches and downtime: Some users report issues with laggy performance and syncing problems
  • Customer support concerns: Some users have reported issues with the quality and responsiveness of Heymarket's customer support
  • Limited mobile app functionality: The mobile app is reported to have fewer capabilities compared to the browser version

Pros and Cons of TextUs

Pros

  • Mature service that has been around for a long time.
  • Relatively simple for small teams to use for manual one to one texting only

Cons

  • With Text Us customer communication is has highly manual, little automation or AI features.
  • The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
  • Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.

Frequently Asked Questions

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