How does heymarket compare to TextUs?
*Last updated on 27 August 2024
Pros and Cons of heymarket
Pros
- Offers integrations with leading business apps, CRMs, and eCommerce platforms
- Established player in the two way sms space.
Cons
- Less advanced automation: Heymarket's automation capabilities are more limited compared to Whippy's complex, multi-step Workflow Automations
- Possible software glitches and downtime: Some users report issues with laggy performance and syncing problems
- Customer support concerns: Some users have reported issues with the quality and responsiveness of Heymarket's customer support
- Limited mobile app functionality: The mobile app is reported to have fewer capabilities compared to the browser version
Pros and Cons of TextUs
Pros
- Mature service that has been around for a long time.
- Relatively simple for small teams to use for manual one to one texting only
Cons
- With Text Us customer communication is has highly manual, little automation or AI features.
- The Text Us mobile experience is very basic. You cannot send complex marketing campaigns on the go and you cannot create automations and sequences.
- Text Us does not have a lot of deep integrations with industry systems of record in different industries so depending on your business you might struggle to tightly integrate your customer communication.
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