heymarket Vs. Text Request

See how heymarket compares to Text Request in terms of features and more.

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How does heymarket compare to Text Request?

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Usage

Omni-Channel Inbox

Contacts & Custom Data Objects

Campaigns (Mass Messaging)

Basic Workflow Automation

Advanced Workflow Automation

Popular Add-ons

API & Developer Portal

ATS/CRM Integrations

Reporting & Analytics

Support & Permissions

Other Premium Products

*Last updated on 27 August 2024

Pros and Cons of heymarket

Pros

  • Offers integrations with leading business apps, CRMs, and eCommerce platforms
  • Established player in the two way sms space.

Cons

  • Less advanced automation: Heymarket's automation capabilities are more limited compared to Whippy's complex, multi-step Workflow Automations
  • Possible software glitches and downtime: Some users report issues with laggy performance and syncing problems
  • Customer support concerns: Some users have reported issues with the quality and responsiveness of Heymarket's customer support
  • Limited mobile app functionality: The mobile app is reported to have fewer capabilities compared to the browser version

Pros and Cons of Text Request

Pros

  • TextRequest is established in the SMS space and has been around for many years.
  • TextRequest is great for small teams who need manual 1-1 messaging and a payments integration.

Cons

  • Message organization issues. It can be difficult to fully close or archive messages that are no longer relevant.
  • Notification issues. Occasionally, message notifications can get lost or overlooked.
  • Poor mobile functionality. Some users report difficulty composing new messages to current clients on mobile devices

Frequently Asked Questions

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